Natural Language Processing NLP Tutorial

Open guide to natural language processing Remember, we use it with the objective of improving our performance, not as a grammar exercise. A potential approach is to begin by adopting pre-defined stop words and add words to the list later on. Nevertheless it seems that the general trend over...

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Auto QA: How to automate customer service quality assurance

Zendesk vs Intercom: Which One Is Right for You? With mParticle, you can connect your Zendesk and Intercom data with other marketing, analytics, and business intelligence platforms without any custom engineering effort. Because Intercom started as a live chat service, its messenger functionality is very robust. It feels very...

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