3 Use Cases for GenAI in Contact Center Quality Assurance with Demos!

AI Customer Support: The Use Cases, Best Practices, & Ethics The AI revolution isn’t just driving the creation of higher quality chatbots (with generative AI). There’s also an incredible opportunity for businesses to leverage AI across a range of channels, including in the voice landscape. With the right support,...

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Digital Consumer Trends 2024: Generative AI

Navigating Retail Trends: From Consumer Expectations To AI Realities Still, the current AI models are not very well understood even by AI researchers and programmers, leaving them vulnerable to rampant discrimination and misuse. This number is set to rise in the coming years as analysts forecast more advanced usage...

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How an AI Chatbot Improves Your SaaS

Chatbot SaaS: The Complete Guide 2023 You can easily customize and edit the code for the chatbot to match your business needs. On top of that, it has a language independence nature that enables training it for any language. Microsoft chatbot framework provides pre-built models that you can use...

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